Communicate with Confidence is a practical guide for anyone wanting to improve or refresh their communication skills. Sometimes our desire for positive communication can be overshadowed by a lack of confidence, underdeveloped skills, insufficient self awareness and limited social opportunities. Written in plain language, Communicate with Confidence provides information, hints and practical exercises in five key everyday communication skills: Listening, Talking, Greetings & Partings, Manners and Extending Social Networks.